FAQs

Frequently Asked Questions

A: Discus.com takes every precaution necessary to protect your privacy and personal information. When submitting sensitive information (such as a credit card number) via our website, that information is collected, encrypted and protected by the best encryption technology available in the industry—SSL. Discus.com uses 128-bit EV encryption by GoDaddy, the most trusted form of SSL software presently available—used by Google, PayPal, banking websites such as Citibank and Bank of America, and Apple. To learn more about EV SSL certification, visit GoDaddy.com.

A. We house over 10,000 gallons of water in our state-of-the-art hatcheries. The photos available provide a general idea of what to expect. However, due to our volume, it is impossible to photograph individual fish. We understand that every discus purchase is deeply personal for a customer, and we take extreme care in selecting only the highest quality fish for each and every order. We would rather not sell fish at all than ship specimens that do not match our extreme standards for genetic focus and quality. Part of the experience of purchasing from us is entrusting us to choose your fish based on our appreciation for aethestics and keen professional eye. Imagine a chef of a Michelin Star restaurant preparing an exquisite meal upon receiving a customer's specific course selection from the restaurant's menu. We are the chef.

A: All discus carry the scientific name Symphysodon aequifasciatus -- they are all members of the identical species. As such, different strains can be freely interbred, housed together, and enjoyed. That being said, it is always wise to acclimate new discus in a temporary bare-bottom tank for up to a few weeks until they stabilize from transit and begin eating.

A: Yes-- otherwise, we wouldn't be selling them. As the #1 discus seller in the world, it makes sense that we are also the largest discus facility in the world. Our carrying capacity is well over 6,000 discus and 10,000 gallons at any given time.

A: No, we are mail-order only to the public. We sell discus fish in most areas of the country. We offer a live arrival guarantee on all orders, so you do not need to worry about ordering discus fish and having them shipped.

A: Yes. We sell discus fish starting at 3 months of age and up. Our 3 inch discus are 3 months old. Each fish listing you see on our website has different sizes to choose from.

A: Sorry, we only ship within the USA and Puerto Rico. Hawaii orders require US Fish & Wildlife documentation. 

A: Our founder, Michael Li, did very well in school. Due to the large numbers of transactions we handle with our suppliers each month, we leverage economies of scale to provide our customers with a reduced cost basis. In fact, we challenge you to find pricing that is lower than ours for each of our available strains -- show us, and we'll match it.

A: We get asked this question a lot, probably more than any single other question. We own a number of other valuable and highly-trafficked domains such as DiscusFish.com Grubby.com, and Unsweetened.com.

Michael Li, the creator of Discus.com, had the foresight to come into ownership of these properties very early on in the history of the internet before they reached unattainable status and fell into the wrong hands. Today, Discus.com has blossomed into not only the largest discus e-commerce storefront on the internet, but also the largest institutional discus knowledge library in the world through our Learning Center. Collectors, hobbyists, and impassioned discus enthusiasts are the biggest winners.

A: Upon receiving your new discus fish, float the unopened bags in your aquarium for 30 to 45 minutes with the aquarium lights turned off.  After 45 minutes, open each bag, catch the fish with a net, and release it into your aquarium.  Do not dump the water from the fish bags in your aquarium.  Keep the aquarium lights off for at least 2 hours after releasing your fish.