Everyone arrived healthy. I have one orange and one red checkerboard. I was under the assumption that the pair on the site was what I was ordering. Is that not the case? I also want to confirm these are a proven pair. Please advise. Thanks! From Michael: We only sell proven pairs if they are listed as such. In fact, many of the discus you see in smaller sizes are babies from our pairs. We run a business selling the parents as well as babies because we are constantly receiving more fish and cannot retain everything. Pictured fish are never the exact ones for sale.

When the Order arrived the packing was done that showed care in shipping the live fish.

My purchase though was not what I wanted.

The wild fish I was expecting did not look anything like the photos shown. I wanted RED discus fish with FULL RED EYES and received BROWN discus fish with gold colored eyes. I ordered 8 wild discus two types of breeds. The fish would not recover, they would not eat anything and would all just huddle in a corner of the tank. 7 of the 8 discus just starved themselves to death. One discus fish survived only because when it was by itself it decided to eat. I guess because it no longer had any other discus fish to huddle with. I was not happy with my order and did not get what I paid for $2000.00 worth. From Michael: I'm sorry to hear this, as it's always a horrible experience losing fish. This order was correctly fulfilled back in March.

I was initially thrilled with what I believed was a proven breeding pair of discus—until I discovered the truth: the two fish, despite being sold as a bonded male and female pair, had never laid eggs and were not compatible. That’s $600 spent on a misleading claim.



When I contacted customer service to address the issue, they were polite but the “solution” came at my own expense. I had to purchase two more fish, bringing the total to four discus for $800. Not only did the new additions fail to resolve the issue, but now I have aggressive fish constantly fighting. The scars in the attached photo? Caused by the male. I was fortunate the female didn’t die from the resulting infection.



To make things worse, customer service later texted me implying I hadn’t been “appreciative enough.” Shortly after, I noticed a surprise $25 charge on my credit card—when I asked about it, they casually said it was for extra shipping. No notice. No consent. Just a charge.



If you’re considering buying from this company based on the promise of a true breeding pair, think again. You may end up with four fighting fish, surprise fees, and a customer service experience that punishes you for speaking up.



From Michael: We correctly represent all the pairs we sell on our website -- we have received viable fry and babies (that we often sell on our website in smaller sizes) from each proven pair we list. It's important to note that pairs may not immediately re-spawn upon being introduced in a customer's tank and can take up to 6 months to resume breeding behavior. Past success never guarantees future results, and needless to say, with live tropical fish, a host of variables exist that will have an impact on breeding viability. 2 weeks upon receipt, the complaints started and this customer initially accused us of shipping him 2 males (screenshot attached), which he never apologized for.



The customer failed to mention he purchased a total of $1500+ worth of fish in this order and was pleased the remaining $1k+ of the fish he received outside of the pair in question. When the complaints continued a few months later, we proposed a solution the customer agreed with. We ended up taking a big loss on this order attempting to rectify the situation despite the fact that we did absolutely nothing wrong, and the customer alternated between heaping praise upon us and complaining all along the way.

Two of the fish came with these white spots. From Michael: transit stress is perfectly normal. Use Paraguard, and everything will clear in a few weeks.