Actual Discus.com Customer Reviews, Ratings, & Tank Photos

I was initially thrilled with what I believed was a proven breeding pair of discus—until I discovered the truth: the two fish, despite being sold as a bonded male and female pair, had never laid eggs and were not compatible. That’s $600 spent on a misleading claim.



When I contacted customer service to address the issue, they were polite but the “solution” came at my own expense. I had to purchase two more fish, bringing the total to four discus for $800. Not only did the new additions fail to resolve the issue, but now I have aggressive fish constantly fighting. The scars in the attached photo? Caused by the male. I was fortunate the female didn’t die from the resulting infection.



To make things worse, customer service later texted me implying I hadn’t been “appreciative enough.” Shortly after, I noticed a surprise $25 charge on my credit card—when I asked about it, they casually said it was for extra shipping. No notice. No consent. Just a charge.



If you’re considering buying from this company based on the promise of a true breeding pair, think again. You may end up with four fighting fish, surprise fees, and a customer service experience that punishes you for speaking up.



From Michael: We correctly represent all the pairs we sell on our website -- we have received viable fry and babies (that we often sell on our website in smaller sizes) from each proven pair we list. It's important to note that pairs may not immediately re-spawn upon being introduced in a customer's tank and can take up to 6 months to resume breeding behavior. Past success never guarantees future results, and needless to say, with live tropical fish, a host of variables exist that will have an impact on breeding viability. 2 weeks upon receipt, the customer began complaining and initially accused us of shipping him 2 males, which he never apologized for.



The customer failed to mention he purchased a total of $1500+ worth of fish in this order and was pleased the remaining $1k+ of the fish he received outside of the pair in question. When the complaints continued a few months later, we proposed a solution the customer agreed with. We ended up taking a big loss on this order attempting to rectify the situation despite the fact that we did absolutely nothing wrong, and the customer alternated between heaping praise upon us and complaining all along the way.

Two of the fish came with these white spots. From Michael: transit stress is perfectly normal. Use Paraguard, and everything will clear in a few weeks.

Yes Michael the fish are doing great! Out of the ten I purchased only lost one. I have two breeding pairs and have raised eight so far. Here are a few pictures for you.

I am so happy to be the first to review these and LOVE them. They are small so the color is still coming in but I can already tell they above all are very heathy and show great potential. I think when buying an animal like these Genetics and over all tank helth come before the "look" but these animals have it all! After 2 weeks I have seen noticeable growth and they act like food is free!! Thank you! Next Order Coming up! We must talk :)

Incredible little Discus. I was told nothing but good things about Discus.com and the seriousness of the breeders and genetics they work with and so far I am very happy. I ordered in a Trio of Blues and Panteras and both Trios are Perfect. I have them in quaretine tanks and they are destroying everything I put in the tank.



In short you're going to see a lot of my business if its all as good as this first transaction. New Customer who knows genetics and quality. I am Picky....and VERY Happy. Thank you.

The fish arrived very well, and are currently in a quarantine tank. They are healthier than I expected. Thank you for your excellent service. I am very happy, they are beautiful, very good quality. I lost one from the first order but it was my fault, with these I am following your steps for acclimatization.

Hello so the fish u sent arrived in good health and is doing very well which is great, but it looks absolutely nothing like the fish I ordered in the pictures on your website. So this is the 2nd time that we have ordered fish from your company in the recent past. We ordered the first one about a month ago and then the most recent one within the last week. Both fish were health but both looked absolutely nothing like what we ordered from the photos on your website. Im going to attach photos of both with this email and I will let u be the judge. So we didn't say anything the first time but these fish are far from cheap and since we have spent over $500 on the 2 fish combined i think we have every right to complain about not receiving what we ordered. The first pic is the fish I ordered and the second and third pic are what we received. I mean even Ray Charles can tell that they look nothing alike. The 4th photo is what we ordered and the 5th and 6th photo are what we received. Again the fish look nothing alike. In your opinion do you think that the fish we ordered look like what arrived? Would you be a happy customer if you were us? From Michael: Your water is rather cloudy, but that aside, it would be helpful to compare out of water photos (pictured on our website) with out of water photos of the fish you received.